Privacy Policy

Naggr is a product of Amelior Labs, based in Canada. You can reach us at support@ameliorlabs.ca.

Account data: Naggr requires an account. You create one with Sign in with Apple, Sign in with Google, or an email address and password. In every case we hold an email address for your account, along with a display name you can change at any time. We do not have access to your Apple or Google password.

Task data: The tasks you create, their completion status, and your daily reflection notes. This is stored to sync across devices and calculate streaks/XP.

Health and behavioural data: Naggr collects the following health-related information to personalise your experience:

• ADHD status — whether you self-identify as having ADHD (Yes / No / Exploring). This is optional and used only to tailor app tone and coaching style.
• Mood logs — your daily mood rating and any blockers you report. Used to track wellbeing patterns and personalise check-ins.
• Overwhelm triggers — the situations you find overwhelming (e.g. too many steps, walls of text). Used to adapt how the app communicates with you.
• Weekly reflections — self-written notes about your week. Stored so you can review progress over time.

This health data is stored securely in our database, is never sold, and is never used for advertising. It is used exclusively to provide the Naggr service to you.

Usage data: General usage analytics (screens visited, features used) to understand how people use the app. This data is anonymized — we cannot link it to you personally.

Device data: Device type, OS version, and app version for bug fixing. A device fingerprint (iOS Vendor ID or Android ID) is stored to maintain your trial period across reinstalls and prevent abuse. This identifier is not shared with third parties.

AI conversation data: Your Brain Dump and coaching session inputs. These are processed by our AI provider (OpenAI, GPT-4) and not stored long-term beyond your session.

When you choose Sign in with Apple or Sign in with Google, that provider confirms your identity to us and passes us a small, fixed set of information. We never see your password, and we cannot read anything else in your Apple or Google account.

What we receive:

• An email address — used to identify your account and to reach you if you go quiet.
• Your name, if the provider supplies one — used only to greet you in the app. Apple sends it once, the first time you sign in; Google sends it each time. You can change it in the app, and changing it there changes it for us.
• A provider account identifier — a meaningless string that lets us recognise you on your next sign-in. It is not shared with anyone.

Hide My Email is fully supported. If you use Apple's private relay, we receive a @privaterelay.appleid.com forwarding address instead of your real one. That is fine — we will never ask you for your real address instead, and everything in Naggr works normally. If you later turn off forwarding in your Apple account settings, our emails stop reaching you and we may prompt you in the app to add another address.

What we do not send them. Signing in tells Apple or Google only that you signed in to Naggr. Your tasks, notes, mood logs, ADHD status and reflections are never sent to either provider.

Because Naggr is a mental and behavioural health app, we treat health-related data with extra care:

• Purpose limitation: Health data (ADHD status, mood logs, overwhelm triggers) is used only to personalise your Naggr experience. It is not used for research, sold to third parties, or shared with insurers, employers, or advertisers.
• Encryption: All data is encrypted at rest and in transit using industry-standard TLS encryption.
• Minimisation: ADHD status and overwhelm triggers are optional. You can use the core app without providing them.
• Deletion: You can request deletion of all your data, including health data, at any time by emailing support@ameliorlabs.ca.

Naggr is free to use, and ads help keep it that way. Pro subscribers see no ads at all.

Ads are non-personalised. Google does not use your activity to decide which ad you see, and we do not use your device's advertising identifier to track you across other apps or websites.

What Google receives: to serve an ad, Google AdMob receives your IP address, your device type and operating system, and the fact that an ad was requested. Nothing else. Your tasks, notes, mood logs, ADHD status, reflections and email address are never sent to Google or to any advertiser.

Where ads appear: small banners on the Today, Progress and Inbox screens, and optional videos you can choose to watch in exchange for something specific, such as an extra task for the day. You are never required to watch one, and nothing is withheld if you decline.

Where they never appear: during a focus session, in Brain Dump, or when you tell Naggr you are stuck. Those are the moments the app exists to protect.

If you are in the EU, EEA, UK or Switzerland, you will be asked for your advertising choices before any ad is shown, using Google's consent management platform.

We do not collect your phone number or government ID. We do not ask you for your real name — the only name we hold is the display name shown in the app, which Apple or Google may supply at sign-in and which you are free to change to anything you like. We do not collect GPS or precise location. We do not sell your data to anyone. We do not use your data to train AI models. We do not share your tasks, notes, mood logs, health data or email address with advertisers.

When an ad is served, Google receives your IP address as part of that request, which indicates an approximate region. This is inherent to any internet request and is not location tracking. See section 5.

To run the app: Sync your tasks, calculate your NagPet XP, and deliver AI coaching responses.

To improve the app: Anonymized analytics help us understand which features work and which don't.

To contact you: Your account has an email address, and we use it for things you cannot opt out of but would want anyway — a receipt, a security notice, a warning before an account is deleted. Re-engagement nudges and product updates are separate and optional, and you can unsubscribe from those at any time without affecting your account.

We use the following services to operate Naggr:

• Supabase — database and authentication (servers in Canada/US)
• Apple — Sign in with Apple identity verification (see section 3)
• Google — Sign in with Google identity verification (see section 3)
• OpenAI (GPT-4) — AI coaching and Brain Dump processing
• RevenueCat — subscription management and payment processing
• PostHog — anonymized product analytics
• Sentry — crash reporting and error monitoring
• Google AdMob — non-personalised advertising (see section 5)

Each of these providers has their own privacy policies and security standards. We only share the minimum data necessary for each service to function.

Your account data is retained for as long as your account is active.

When you delete your account, it is deactivated immediately and then permanently erased after 30 days. Those 30 days are deliberate: they are a grace period, not a processing delay. Sign back in during that window and everything — tasks, streak, history — is exactly where you left it. After it passes, the data is gone and cannot be recovered by us or by you. Anonymised analytics, which cannot be linked back to you, may be retained longer.

Deleting your account and data. You can do this yourself, at any time, without contacting us: open Naggr and go to Profile → Danger Zone → Delete account. It removes your tasks, history, mood logs, reflections, health data and email address on the schedule described in section 9.

If you cannot reach the app — you have uninstalled it, lost the device, or cannot sign in — email support@ameliorlabs.ca from the address on your account and we will delete it for you.

You also have the right to access and correct your personal data at any time. Email us at the same address and we will respond within 14 days. If you are in the EU/EEA, you also have rights under GDPR including data portability and the right to object to processing.

Naggr is not directed at children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us data, please contact us immediately.

We may update this policy as the app evolves. We'll notify you of significant changes via in-app notice or email (if provided). Continued use after changes means acceptance of the updated policy.

Questions about this policy? Email support@ameliorlabs.ca or write to: Amelior Labs, Canada.